Terms & Conditions
The Website and the Services have been provided to you to facilitate the booking of work spaces, office spaces, conference rooms, meeting rooms etc. (“Properties”). You acknowledge that Sneed is not the owner or operator of the Properties, and its obligation is limited to facilitating the availability of the Website. You acknowledge that the Sneed is merely an aggregator of Merchants (“Space Providers”) who wish to advertise their Properties and services to potential customers.
Use of the Website is available only to persons over the age of eighteen (18). If you are a minor i.e. under the age of eighteen (18) years, you shall not register as a member of the Website and shall not sell or purchase any items on the Website. We reserve the right to terminate your membership and refuse to provide you with access to the Website if it is brought to our notice or if it is discovered that you are under the age of eighteen (18) years.
1. USER ACCOUNT
In order to use the Website, you are required to provide various information about yourself including your name, email address and other personal information. You agree that any information you provide to Sneed on the Website will always be accurate, correct and up to date. You shall not impersonate someone else or provide account information, an email address or any other information that is not your own.
While transacting payment on the Website, Sneed will not be responsible or assume any liability, whatsoever in respect of any loss or damage arising directly or indirectly to you due to (a) Lack of authorization for any transaction (b) Exceeding the pre-set limit mutually agreed by you and between your bank (c) Any payment issues arising out of the transaction, or (d) Decline of transaction for any other reason.
All payments shall be made by you against valid orders placed by you for the tenure of the space booked by you at the space provider’s location. All charges shall be made in Indian Rupees only and as such also be payable only in Indian Rupees only.
The price, use of space, provision of amenities and other facilities etc are contractual obligations between the Merchant and you and merely using the Sneed platform for transacting and completing the booking mechanism does not in any way make us liable for denial of any services by the Merchant or for non-provision of any of the amenities or facilities whether in part or full.
It is understood, accepted and agreed that the payment facility provided by Sneed is neither a banking nor financial service but is merely a facilitator providing an electronic, automated online electronic payment for receiving payment different modes for the transactions on the Sneed Website using the third party payment gateway networks. Further, by providing Payment Facility, Sneed is neither acting as trustees nor acting in a fiduciary capacity with respect to the Transaction or the Transaction Price.
By entering into a transaction, you understand that you are entering into a legally binding and enforceable contract with the Merchant for their services using the Payment Facility, and you shall pay the Transaction Price through your Issuing Bank to the Merchant using Payment Facility.
You understand that the Payment Facility may not be available in full or in part for certain services, or for certain merchants or for bookings during certain periods of the year.
At present, Sneed does not charge any cancellation fee for transactions that are cancelled prior to the date for which the booking is made. However, no cancellation is allowed on the date of the booking and no refund likewise is available for no-show or for delay in availing the services provided by the merchant.
Refund for cancellation shall be equivalent to the amount received in Indian Rupees. Refund shall only be made in Indian Rupees and through payment facility using NEFT / RTGS or any other online banking / electronic funds transfer system approved by Reserve Bank India (RBI).
All refunds shall be processed in the same mode as the payment (credit card / debit card, RTGS etc) and shall be done with 5 working days from the date following the date of cancellation of the booking.
Refund for cancelled bookings shall be conditional and shall be with recourse available to Sneed in case of any misuse by you.
. Sneed reserves the right to impose limits on the number of Transactions or Transaction Price which Sneed may receive from on an individual Valid Credit/Debit/ Cash Card / Valid Bank Account/ and such other infrastructure or any other financial instrument directly or indirectly through payment aggregator or through any such facility authorized by Reserve Bank of India to provide enabling support facility for collection and remittance of payment or by an individual Buyer during any time period, and reserves the right to refuse to process Transactions exceeding such limit.
Sneed reserves the right to refuse to process Transactions by Buyers with a prior history of questionable charges including without limitation breach of any agreements by Buyer with Sneed or breach/violation of any law or any charges imposed by Issuing Bank or breach of any policy.
Sneed may initiate any such action as it may deem fit to protect the interest of the Merchant or of such other intermediary, if its suspects the transactions to be suspicious or fraudulent and may report and involve such Government Agencies as needed.
Refund: In the event of multiple payments being made against the same transaction, Sneed shall refund the excess payment within 5 working days of such a mistake being brought to their notice by you and being confirmed by the Third Party Payment Gateway Provider and the Bank.
3. OWNERSHIP OF THE WEBSITE
The Website contains content owned or licensed by Sneed (“Sneed Content”). Sneed owns and retains all rights in the Sneed Content. You will not remove, alter or conceal any copyright, trademark, service mark or other proprietary rights notices incorporated in or accompanying the Sneed Content and you will not reproduce, modify, adapt, prepare derivative works based on, perform, display, publish, distribute, transmit, broadcast, sell, license or otherwise exploit the Sneed Content.
The Sneed name and logo are trademarks of Sneed, and may not be copied, imitated or used, in whole or in part, without the prior written permission of Sneed, except with prior consent. In addition, all custom graphics, button icons and scripts are service marks, trademarks and/or trade dress of Sneed, and may not be copied, imitated or used, in whole or in part, without prior written permission from Sneed.
4. USE OF THE WEBSITE AND CONDUCT
Use of the Website
You may use the Website for lawful purposes only. You shall not post or transmit through the Website any material which violates or infringes the rights of others, or which is threatening, abusive, defamatory, libelous, invasive of privacy or publicity rights, vulgar, obscene, profane or otherwise objectionable, contains injurious formulas, recipes, or instructions, which encourages conduct that would constitute a criminal offense, give rise to civil liability or otherwise violate any law.
You agree not to engage in any of the following prohibited activities:
copying, distributing, or disclosing any part of the Website in any medium;
transmitting spam, chain letters, or other unsolicited email;
attempting to interfere with, compromise the system integrity or security or decipher any transmissions to or from the servers running the Website;
taking any action that imposes, or may impose at our sole discretion an unreasonable or disproportionately large load on our infrastructure;
uploading invalid data, viruses, worms, or other software agents through the Website;
collecting or harvesting any personally identifiable information,including account names, from the Website;
using the Website for any commercial purposes without having all necessary rights and licenses to the User Content;
impersonating another person or otherwise misrepresenting your affiliation with a person or entity, conducting fraud, hiding or attempting to hide your identity;
interfering with the proper working of the Website;
accessing any content on the Website through any technology or means other than those capabilities provided by the Website; or
bypassing the measures we may use to prevent or restrict access to the Website, including without limitation features that prevent or restrict use or copying of any content or enforce limitations on use of the Website or the content therein.
User Content Guidelines:
You are solely responsible for your conduct and any data that you submit, post or display on or via the Website. Sneed shall have no liability for conduct in relation to your use of our Website. Violations of these Terms may result in legal consequences prescribed by the applicable laws.
The Website provides Users the facility to create, share and post content (together, “User Content”). Sneed claims no ownership rights over User Content created by you. Sneed has the right (but not the obligation) in its sole discretion to remove any User Content that is stored via the Website.
Sneed takes no responsibility and assumes no liability for any User Content that you or any other User or third party creates, stores, shares, posts or sends through the Website. You shall be solely responsible for your User Content and the consequences of posting, publishing it, or sharing it and you agree that we are only acting as a passive conduit for your online distribution and publication of your User Content. If your Content violates these Terms, you may bear legal responsibility for that content.
You agree not to post, store, transmit, create or share any User Content that: (i) may create a risk of harm, loss, physical or mental injury, emotional distress, death, disability, disfigurement, or physical or mental illness to you, to any other person, or to any animal; (ii) may create a risk of any other loss or damage to any person or property; (iii) seeks to harm or exploit children by exposing them to inappropriate content, asking for personally identifiable details or otherwise; (iv) may constitute or contribute to a crime or tort; (v) contains any information or content that we deem to be unlawful, harmful, abusive, racially or ethnically offensive, defamatory, infringing, invasive of personal privacy or publicity rights, harassing, humiliating to other people (publicly or otherwise), libelous, threatening, profane, or otherwise objectionable; (vi) contains any information or content that is illegal (including, without limitation, the disclosure of insider information under securities law or of another party’s trade secrets); or (vii) contains any information or content that you do not have a right to make available under any law or under contractual or fiduciary relationships. You agree that any User Content that you create, store, or share does not and will not violate third-party rights of any kind, including without limitation any Intellectual Property Rights (as defined below) or rights of privacy. Sneed reserves the right, but is not obligated, to reject and/or remove any User Content that Sneed believes, in its sole discretion, violates these provisions. For the purposes of these Terms, “Intellectual Property Rights” means all patent rights, copyright rights, mask work rights, moral rights, rights of publicity, trademark, trade dress and service mark rights, goodwill, trade secret rights and other intellectual property rights as may now exist or hereafter come into existence, and all Website therefore and registrations, renewals and extensions thereof, under the laws of any state, country, territory or other jurisdiction.
In connection with your User Content, you affirm, represent and warrant the following:
Your User Content and your use thereof as contemplated by these Terms and the Website will not violate any law or infringe any rights of any third party, including but not limited to any Intellectual Property Rights or privacy rights.
To the extent that you use the Website for any commercial purpose and your User Content contains any copyrighted material that is not your original work or in which you do not otherwise own the copyright, you have obtained all rights, licenses, consents, and permissions necessary in order to use that copyrighted material in connection with the creation and/or dissemination of that User Content using the Website.
Sneed may exercise the rights to your User Content granted under these Terms without liability for payment of any guild fees, residuals, payments, fees, or royalties payable under any collective bargaining agreement or otherwise.
Sneed takes no responsibility and assumes no liability for any User Content that you or any other User or third party creates, stores, shares, posts, sends or otherwise makes available through the Website, whether directly or indirectly. You shall be solely responsible for your User Content and the consequences of posting, publishing it, or sharing it and you agree that Sneed is only acting a passive conduit for the distribution and publication of your User Content. If your Content violates these Terms, you may bear legal responsibility for that content.
5. RIGHTS TO USER CONTENT
If you share your User Content with Sneed or link your User Content to Sneed on a third party service, you expressly grant, and you represent and warrant that you have all rights necessary to grant, to Sneed a royalty-free, sublicensable, transferable, perpetual, irrevocable, non-exclusive, worldwide license to use, reproduce, modify, publish, list information regarding, edit, translate, distribute, syndicate, publicly perform, publicly display, and make derivative works of all such User Content and your name, voice, and/or likeness as contained in your User Content, in whole or in part, and in any form, media or technology, whether now known or hereafter developed, for use in connection with the Website and Sneed’s (and its successors’ and affiliates’) business, including without limitation for promoting and redistributing part or all of our Website (and derivative works thereof) in any media formats and through any media channels.
Notwithstanding User’s registration with National Do Not Call Registry (In Fully or Partly blocked category under National Customer Preference Register set up under Telecom Regulatory Authority of India), User hereby expresses his interest and accord its wilful consent to receive communication (including commercial communication) in relation to company name. User further confirms that any communication, as mentioned herein above, shall not be construed as Unsolicited Commercial Communication under the TRAI guidelines and User has specifically opted to receive communication in this regard on the telephone number provided by the User.
6. BOOKINGS AND CANCELLATIONS
Cancellation: You may cancel any booking for a full refund of the amount paid, any time before the day on which the booking commences. Once the booking commences, no cancellation for that day or any other days that form part of the booking is permitted and no refund shall is possible for days not utilized by you.
No cancellation charges are levied by Sneed or the Merchants at this time, but do hold the right to impose charges at any time in future.
Refund of cancellation charges shall be made in accordance with clauses 2.9 to 2.15 above. Even in cases where cancellations are done within the stipulated time, Sneed reserves the right to withhold the booking amount and deny refund if such bookings were made for fraudulent reasons, including, but not restricted to intentions such as intentional blocking of inventory to deny bookings to others, booking without any real purpose of using the space, or for such other reasons as to deny the Merchant and Sneed from carrying out their business.
You acknowledge that Sneed is not responsible for honouring any confirmed bookings and reservations made by you, or making available any alternate Properties for you. When you enter into an arrangement with a Merchant with respect to a Property, you agree and acknowledge that you are entering into an agreement with the Management, and you agree to accept any terms, conditions, rules and restrictions associated with such Property as imposed by the Merchant. You acknowledge and agree Sneed is not, and shall not be construed a party to such agreements and disclaims all liability arising from or related to any such agreements.
Upon completion of successful booking, you will receive a confirmation of the same along with details of payments made (if any) on the screen of your computer / mobile device. Additionally, details shall be e-mailed to you the mail id provided by you during the booking process and shall be communicated to you via SMS to the mobile phone number which has been used for the booking. All such communication shall be sent to you within 24 hours of booking the space. Sneed also allows you to log on and check, retrieve, print, cancel all your existing bookings on the website.
7. USER OBLIGATIONS
When you make use of a Property booked via the Website, you acknowledge that you are under obligation to vacate the Property in the condition it was in when you arrived, and acknowledge and agree that you are responsible for your own acts and omissions and are also responsible for the acts and omissions of any individuals who you invite to, or otherwise provide access to, the Property. In the event a Merchant claims, and provides evidence of damage to the Property in question, you agree to compensate the Merchant with respect to the same, and acknowledge that Sneed has no obligation in this regard.
8. PRIVACY AND SECURITY
You understand that Sneed cannot guarantee that unauthorized third parties will never be able to defeat our security measures or use your personal information for improper purposes. You acknowledge that you provide your personal information at your own risk.
THE WEBSITE IS PROVIDED ON AN “AS IS” BASIS, AND USE OF THE WEBSITE IS AT THE USER’S RISK. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE WEBSITE IS PROVIDED WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NONINFRINGEMENT. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM SNEED OR THROUGH THE WEBSITE WILL NOT CREATE ANY WARRANTY NOT EXPRESSLY STATED HEREIN. WITHOUT LIMITING THE FOREGOING, SNEED, ITS SUBSIDIARIES, ITS AFFILIATES, AND ITS LICENSORS DO NOT WARRANT THAT THE CONTENT FOUND ON THE WEBSITE IS ACCURATE, RELIABLE OR CORRECT; THAT THE WEBSITE WILL MEET YOUR REQUIREMENTS; THAT THE WEBSITE WILL BE AVAILABLE AT ANY PARTICULAR TIME OR LOCATION, UNINTERRUPTED OR SECURE; THAT ANY DEFECTS OR ERRORS WILL BE CORRECTED; OR THAT THE WEBSITE IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. ANY CONTENT DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF THE WEBSITE IS DOWNLOADED AT YOUR OWN RISK AND YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR MOBILE DEVICE OR LOSS OF DATA THAT RESULTS FROM SUCH DOWNLOAD OR YOUR USE OF THE WEBSITE.
SNEED DOES NOT WARRANT, ENDORSE, GUARANTEE, OR ASSUME RESPONSIBILITY FOR ANY PRODUCT OR SERVICE ADVERTISED OR OFFERED BY A THIRD PARTY THROUGH THE WEBSITE OR ANY HYPERLINKED WEBSITE OR SERVICE, AND SNEED WILL NOT BE A PARTY TO OR IN ANY WAY MONITOR ANY TRANSACTION BETWEEN YOU AND THIRD-PARTY PROVIDERS OF PRODUCTS OR SERVICES.
10. DISCLAIMERS, EXCEPTIONS AND LIMITATIONS
THE WEBSITE, APPLICATION AND SERVICES COMPRISE AN ONLINE PLATFORM THROUGH WHICH HOSTS (DEFINED BELOW) MAY CREATE LISTINGS (DEFINED BELOW) FOR ACCOMMODATIONS (DEFINED BELOW) AND GUESTS (DEFINED BELOW) MAY LEARN ABOUT AND BOOK ACCOMMODATIONS. YOU UNDERSTAND AND AGREE THAT SNEED IS NOT A PARTY TO ANY AGREEMENTS ENTERED INTO BETWEEN HOSTS AND GUESTS, NOR IS SNEED A REAL ESTATE BROKER, AGENT OR INSURER. SNEED HAS NO CONTROL OVER THE CONDUCT OF HOSTS, GUESTS AND OTHER USERS OF THE SITE, APPLICATION AND SERVICES OR ANY ACCOMMODATIONS, AND DISCLAIMS ALL LIABILITY IN THIS REGARD.
Sneed does not make any representation or warranty as to the quality or value of the services offered on the Website. Sneed does not implicitly or explicitly support or endorse any services on the Website. Sneed accepts no liability for any errors or omissions, whether on behalf of itself or third parties.
Sneed does not review, endorse, recommend, verify, evaluate, warrant or guarantee to qualifications, expertise, claims or background of any Merchant and/or Property, or any service provided by such Merchant. Nothing contained in these Terms, the Website or on any third party site shall be considered as an endorsement, recommendation, referral, verification, warranty or guarantee with respect to (a) any Merchant; (b) the services provided by such Merchant or (c) the validity, accuracy, availability, completeness, safety, legality, quality or applicability of any information made available via the Website. You understand and agree that while a Merchant may make certain representations to Sneed, Sneed cannot predict or assess the competence of, or appropriateness for your needs. You acknowledge and agree that your take full responsibility for the decision to engage with a Merchant through the Website and to continue to interact with such individual(s), and that the role of Sneed is strictly limited to providing access to such Merchants/Properties to you.
The prices indicated by the Merchants for their services. Additional taxes may apply in certain instances. If these rates are increased, then the Merchant may charge the difference at their establishments at the time of availing these services. All additional services over and above the services/package purchased shall be billed by the Merchant at the time of availing the same.
You agree and acknowledge that all commercial/contractual terms are offered to you by Merchants and businesses utilising the Website and agreed to between you and Merchant(s) alone. Sneed does exercise any control or does not determine or advise or in any way involve itself in the offering or acceptance of such commercial/contractual terms between you and the Merchant(s).
You acknowledge that there will be occasions when the Website may be interrupted, including, without limitation, for scheduled maintenance or upgrades, for emergency repairs, or due to failure of telecommunications links and/or equipment.
Sneed is not responsible for any non-performance or breach of any contract entered into between you and the Merchant(s), and while we may extend our best efforts, at our discretion, to resolve the same, Sneed shall not and is not required to mediate or resolve any dispute or disagreement between you and the Merchant(s).
Sneed shall have any obligations or liabilities in respect of such contract entered into between you and the Merchant(s). Sneed is not responsible for unsatisfactory or delayed performance of services, or damages or losses suffered as a result.
You agree that Sneed is not responsible for, and does not endorse, User Content posted within the Website. Sneed does not have any obligation to pre-screen, monitor, edit, or remove any User Content. If your User Content violates these Terms, you shall be solely responsible for any legal consequences with respect to such User Content.
Sneed reserves the right to remove any User Content from the Website for any reason, without prior notice. User Content removed from the Website may continue to be stored by Sneed, including, without limitation, in order to comply with certain legal obligations, but may not be retrievable without a valid court order. Sneed will not be liable to you for any modification, suspension, or discontinuation of the Website, or the loss of any User Content.
We may, without prior notice, change the Website, stop providing the Website or features of the Website, to you or to Users generally, or create usage limits for the Website. We may permanently or temporarily terminate or suspend your access to the Website, or delete any User Content without notice and liability for any reason, including if in our sole determination you violate any provision of these Terms, or for no reason. Upon termination for any reason or no reason, you continue to be bound by these Terms.
Sneed may terminate these Terms for any reason at any time. Sneed reserves the right, in its sole discretion, to restrict, suspend, or terminate your access to and use of the Website, with or without prior notice. Otherwise applicable sections of the Terms shall survive termination. In addition to any termination rights, we reserve the right to enforce and prosecute any violations of these Terms.
You shall indemnify and hold us harmless from and against any and all losses, damages, settlements, liabilities, costs, charges, assessments and expenses, as well as third party claims and causes of action, including, without limitation, attorneys’ fees, arising out of any breach by you of any of these Terms, or any use by you of the Website. You shall provide us with such assistance, without charge, as we may request in connection with any such defence, including, without limitation, providing us with such information, documents, records and reasonable access to you, as we deem necessary. You shall not settle any third party claim or waive any defence without our prior written consent.
IN THE EVENT OF A DISPUTE REGARDING ANY TRANSACTION CONDUCTED VIA THE WEBSITE, YOU HEREBY RELIEVE SNEED, ITS AFFILIATES, THEIR RESPECTIVE OFFICERS, DIRECTORS, SHAREHOLDERS, EMPLOYEES, SUB-CONTRACTORS AND AGENTS FROM ALL MANNER OF ACTIONS, CLAIMS OR DEMANDS AND FROM ANY AND ALL LOSSES (DIRECT, INDIRECT, INCIDENTAL OR CONSEQUENTIAL), DAMAGES, COSTS OR EXPENSES, INCLUDING, WITHOUT LIMITATION, COURT COSTS AND ATTORNEYS’ FEES, WHICH MEMBER MAY HAVE AGAINST ONE OR MORE OF THE ABOVE.
13. LIMITATION OF LIABILITY
IN NO EVENT WILL SNEED OR ITS AFFILIATES OR ANY PARTY INVOLVED IN CREATING, PRODUCING, OR DELIVERING THE WEBSITE BE LIABLE FOR ANY DIRECT, INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL, OR PUNITIVE DAMAGES ARISING OUT OF YOUR ACCESS, USE, MISUSE, OR INABILITY TO USE THE WEBSITE OR ANY LINKED SITES, OR IN CONNECTION WITH ANY FAILURE OF PERFORMANCE. THESE LIMITATIONS APPLY WHETHER THE ALLEGED LIABILITY IS BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR ANY OTHER BASIS, EVEN IF SNEED HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
14. GOVERNING LAW
This Agreement shall be governed by the laws of India, and the courts of Bangalore shall have exclusive jurisdiction with respect to any dispute arising hereunder.
15. MISCELLANEOUS PROVISIONS
Survival: In the event of termination or expiration of these Terms for any reason, any provisions of these Terms that by their nature should survive termination of these Terms will survive termination of these Terms, unless contrary to the pertinent provisions herein stated.
Severability: If any term or provision in these Terms is held to be either illegal or unenforceable, in whole or in part, under any enactment or rule of law, such term or provision or part shall to that extent be deemed not to form part of these Terms, but the validity and enforceability of the remainder of these Terms shall not be affected.
Unenforceability: If any provision of these Terms or any word, phrase, clause, sentence, or other portion thereof should be held to be unenforceable or invalid for any reason, then provided that the essential consideration for entering into these Terms on the part of any Party is not unreasonably impaired, such provision or portion thereof shall be modified or deleted in such manner as to render these Terms as modified legal and enforceable to the maximum extent permitted under applicable laws.
No Waiver: No delay or omission by either Party hereto to exercise any right or power occurring upon any noncompliance or default by the other party with respect to any of the terms of these Terms shall impair any such right or power or be construed to be a waiver thereof. The terms and conditions of these Terms may be waived or amended only in writing or mutual agreement of the Parties. A waiver by either of the Parties hereto of any of the covenants, conditions, or agreements to be performed by the other shall not be construed to be a waiver of any succeeding breach thereof or of any covenant, condition, or agreement herein contained (whether or not the provision is similar).
Any notice required or permitted to be given to Sneed hereunder shall be in writing and sent or transmitted by (i) registered or certified mail; (ii) hand-delivery; (iii) email; or (iv) internationally recognized courier service, provided its receipt is acknowledged and, dispatched or sent or transmitted to the address specified Sneed. All notice required to be given under these Terms shall be addressed to:
Amit Prabhu K
Sneed Technologies Private Limited
Second Floor, #1 &2, Krishna Reddy Layout Domalur,
Bangalore – 560 071
We may change the Terms or modify any features of the Website at any time at our sole discretion. The most current version of the Terms can be viewed by clicking on the “Terms and Conditions” on the website. If you continue to use the Website after changes are posted you will be deemed to have accepted the change.